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Expertise
Kimetrica
Project management and M&E services for the non-profit sector. Design projects, identify key results and indicators, build logical frameworks and set up M&E systems. Work collaboratively with partners and with de-centralised offices.
Survey design and data capture software and services for performance measurement at the project and individual level. Quickly create questionnaires for baseline and impact surveys, monitoring systems, risk assessments, and beneficiary feedback surveys.
Improve the quality of your client services with tools and services for non-profit client identification, mapping, needs assessment, targeting, registration, feedback, complaints, and grievances.
Implement result-based financial management with the help of specialized software and services for fund management, non-profit accounting, financial forecasting, and financial reporting.
Supply chain management software and services for the non-profit sector. Custom systems to manage inventory, commodity tracking, fleet management and supply chain optimization. Map supply, storage and distribution points. Work collaboratively with the field, headquarters, partners, and suppliers.
Be prepared for the worst, with a package of software and services for disaster management including early warning, contingency planning, rapid response management, disaster risk reduction, and emergency funding.
Services
Kimetrica
 
Blog
What is wrong with “customers”? 7th May, 2012,  Ben Watkins

I am often surprised by the language used to describe people in the public service and aid sectors. I wonder why we never refer to “clients” or “customers”, but prefer words like “recipient”, “beneficiary” or “case”. The language currently used reflects attitudes that are detrimental to accountability. Read more ...